As borrowers navigate the Department of Education’s new PSLF waiver, it’s important that any issues or roadblocks are being recognized and addressed. To help identify recurring problems, we encourage borrowers to share their situation or challenges accessing the PSLF waiver.
The primary purpose of this survey is to capture borrowers’ experiences and spot trends. When possible, we will provide answers to questions or direct borrowers to additional support. Please note that we do not provide legal representation to individual borrowers.