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June 29, 2020 | Another Thing Your ZIP Code Determines: Your Experience With Student Debt

Borrowers living just a few blocks away from one another can have vastly different experiences with their student loans and that wide gulf in outcomes corresponds strongly with the racial makeup of a neighborhood.

June 9, 2020 | With Payments on Pause, Watch Your Credit Score

The degree to the law protects credit varies by loan type. And with millions of people putting various types of loan payments on pause, lenders may make errors when reporting a loan’s status to the companies that compile credit-related information.


June 3, 2020 | Financing College by Signing Income-Sharing Agreements Sounds Tempting — but Consumer Advocates Raise Red Flags

The National Consumer Law Center and the Student Borrower Protection Center filed a complaint with the Federal Trade Commission on Monday, asking the agency to look into practices by Vemo Education, alleging the company provided potential customers with inaccurate information about its own and competitors’ products.

Press Releases

June 29, 2020 | New Report Finds Severe Racial Disparities for Student Loan Borrowers Across American Cities

Alarming racial disparities in student debt burden and borrower distress exist across American cities, according to a new report issued today by the Student Borrower Protection Center.

June 1, 2020 | Advocates File Complaint with Federal Trade Commission Urge, Enforcement Action Against Vemo Education for Its Deceptive Marketing of Income-Share Agreements to Students

The SBPC and NCLC filed a complaint with the Federal Trade Commission (FTC) urging it to investigate Vemo Education, Inc. for unfair and deceptive business practices under the Federal Trade Commission Act in the marketing and promotion of income-share agreements (ISAs).

May 20, 2020 | Great Lakes, Equifax, TransUnion, and Experian Sued for Damaging Millions of Student Loan Borrowers’ Credit, Mishandling Pandemic Relief

Today, individuals representing a class of millions of student loan borrowers sued five of the nation’s largest financial companies for illegally damaging borrowers’ credit and mishandling CARES Act pandemic relief.


December 4, 2019 Testimony of Katherine Welbeck Before the California Assembly Select Committee on Student Debt

Testimony of Katherine Welbeck Before the California Assembly Select Committee on Student Debt: Student Debt Impacts on California Neighborhoods

September 10, 2019 Testimony of Seth Frotman Before the United States Congress House Financial Services Committee

Testimony of Seth Frotman at the House Financial Services Committee hearing: A $1.5 Trillion Crisis: Protecting Student Borrowers and Holding Student Loan Servicers Accountable

April 23, 2019 Keynote Remarks of Seth Frotman at the San Francisco Federal Reserve Bank

Keynote remarks of Seth Frotman in conjunction with the release of the San Francisco Federal Reserve Bank’s paper, At What Cost?: Student Loan Debt in the Bay Area.