Keeping the Promise of Public Service Loan Forgiveness

This report details the American Federation of Teachers and the Student Borrower Protection Center's joint investigation into allegations of rampant mismanagement and industry abuses undermining the federal Public Service Loan Forgiveness (PSLF) program.

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A Year Without Action

This report documents the widespread abuses across the student loan industry, as described by more than 13,000 student loan borrowers who submitted complaints to the federal Consumer Financial Protection Bureau (CFPB) last year.

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