Skip to main content
Who We Are Careers

Careers

The Student Borrower Protection Center is always looking for passionate, driven people to help end the student debt crisis. Interested in joining our team?

Email your resume to careers@protectborrowers.org.

Currently available positions:

Communications Assistant 

The Student Borrower Protection Center is seeking a full-time Communications Assistant, joining a team of attorneys, policy experts, and consumer advocates offering litigation strategy, policy development, and research focused on halting industry abuses, expanding borrower protections, and reforming the student loan system. 

Founded in November 2018 by a team of former senior-level financial regulators and enforcement officials, SBPC is an advocacy and policy nonprofit focused solely on student debt. Together, our team works to: 1) expose harmful and illegal practices in the student loan industry, 2) drive impact litigation, 3) advise policymakers regarding issues that affect student loan borrowers in Washington and in state capitals, and 4) promote research/publications advancing progressive policy change.

The Communications Assistant will support SBPC’s communications and public engagement efforts, helping execute on communications, digital media, and other media relations tasks. This full-time position is exempt and duties include:

  • Maintaining press contact lists and tracking proactive outreach to press contacts, ensuring SBPC deliverables are regularly shared with them.
  • Helping track and respond to press requests, including coordinating with relevant staff to participate in interviews and other press needs and preparing needed briefing materials.
  • Drafting, reviewing, and editing press releases, blogs, statements, talking points, tweets, website content, newsletters, and other public-facing content for SBPC initiatives and deliverables.
  • Monitoring incoming inquiries sent through the SBPC website and ensuring responses are sent as needed.
  • Scheduling and coordinating the technology and logistics for webinars, panels, and other SBPC events.
  • Updating SBPC mailing list and helping plan the schedule of newsletter sends.
  • Managing subscription purchases and logins for print and digital outlets.
  • Ensuring the accuracy and quality of written products. Researching, preparing, and assembling documents which may include presentations, general correspondence, reports, and other materials.
  • Undertaking special projects as needed.

To succeed in this role, a candidate must be a self-starter, eager to work in a fast-paced environment, and be comfortable with shifting deadlines and responsibilities. Candidates should demonstrate experience (whether through internships, volunteer experiences, or paid work) with the following skills, and abilities; however, we are looking for a well-rounded candidate who is eager to grow in the role and limited experience in one or two of these areas should not preclude a candidate from applying.

  • A minimum of 1 year of relevant experience working in communications or digital media for a government agency, nonprofit organization, or political campaign.
  • Interest in consumer protection, higher education, or public policy.
  • Exceptional composition skills. Ability to synthesize extensive information from multiple sources into a lucid, cohesive written product. With an understanding of tone and style, compose written information that effectively communicates the desired message to the intended audience(s).
  • Outstanding editing skills. Critical eye for grammar, punctuation, and syntax. Commitment to the highest quality written product.
  • Flexibility in working style, marked by an ability to work closely with a wide range of personality and organization types and teams.
  • Exceptional organizational skills and the ability to manage extensive documentation and written information.
  • Excellent oral and written communication skills to ensure full-circle communication with program staff and thorough dissemination of important tasks, projects, and meetings. Skillful in adjusting communication style to interact with clients, staff, and grantees in a professional, courteous, and tactful manner at all times.
  • Ability to resolve conflicts professionally and maintain patience, grace, and humor under pressure.
  • Ability to adhere to numerous deadlines, conflicting priorities and handle multiple tasks efficiently. Ability to receive, balance, and handle direction and input from multiple colleagues.
  • Technological abilities to ensure compliance with confidentiality policies and procedures necessary for the protection of data, and to efficiently complete tasks.
  • Capacity to respond rapidly and appropriately to changing priorities, objectives, and situations; self-starter with a sense of initiative and good judgment.
  • Ability to perform tasks with a high degree of accuracy and attention to detail, as well as anticipate informational needs as situations and projects develop.

The anticipated minimum salary for this position is $50,000 but will be commensurate with experience. 

The Student Borrower Protection Center is currently remote but headquartered in Washington, DC, and we will consider applicants from any location in the continental United States and may be able to accommodate a remote work arrangement on a case-by-case basis. 

Applications from persons of color, LGBTQI persons, women, and persons with disabilities are strongly encouraged.

Join our mailing list Stay informed on the fight to protect Americans with student debt

  • This field is for validation purposes and should be left unchanged.