Press Releases

Today, the Student Borrower Protection Center, Student Veterans of America, Veterans Education Success, and over a dozen national military and veteran service organizations sent letters to the nation’s major financial institutions urging them to ensure that service members—including those called up to support COVID-19 emergency response efforts—are not being mistreated...

Student Defense and the National Consumer Law Center (NCLC), with the support of the Student Borrower Protection Center (SBPC), filed a class action lawsuit against the U.S. Department of Education and Secretary Betsy DeVos, demanding an immediate halt to the Department’s illegal garnishment of student borrowers’ wages.

The Student Borrower Protection Center (SBPC), the U.S. Public Interest Research Group (U.S. PIRG), and Consumer Action released recommendations on Friday for the Consumer Financial Protection Bureau (CFPB) to enhance its consumer complaint tool to protect borrowers during the coronavirus (COVID-19) pandemic.

The Student Borrower Protection Center (SBPC) and Americans for Financial Reform (AFR) sent a letter to the Board of Directors of Navient Corporation urging the company’s board to halt dividends and stock buybacks, pause planned compensation for itself and the company’s managers, and focus on investing in customer service infrastructure...

Today, a coalition of over 40 consumer advocacy organizations sent a letter to the Congressional Oversight Commission established to oversee CARES Act implementation calling for aggressive monitoring of funds going to for-profit schools.

Several of the largest private student loan creditors announced they will halt all collections lawsuits after weeks of dragging distressed borrowers to court during the coronavirus national public health crisis. These announcements come on the heels of work by the Student Borrower Protection Center to call attention to these abusive...

Today, the California Department of Business Oversight filed a lawsuit against the Pennsylvania Higher Education Assistance Agency (PHEAA), also known as FedLoan Servicing. This lawsuit alleges that the student loan servicer illegally withheld key documents and records from the State of California related to its handling of a federal grant...

Today the Student Borrower Protection Center (SBPC) and Americans for Financial Reform (AFR) sent letters to one dozen large private student lenders urging the companies to take steps to mitigate borrower harm caused by the economic fallout of the coronavirus.

Today Student Borrower Protection Center Executive Director and former CFPB Student Loan Ombudsman Seth Frotman issued the following statement on how the CARES Act fails to deliver critical relief for student loan borrowers.

As Americans face the economic fallout from the coronavirus, the American Federation of Teachers (AFT) and the Student Borrower Protection Center (SBPC) today sent letters to government and industry leaders across the student loan system demanding action to protect student loan borrowers during this nationwide crisis. The organizations sent letters...