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Advocacy Letters Letter in Response to the Department of Education’s Dear Colleague Letter Regarding Requirements and Responsibilities for Third-Party Servicers and Institutions

Letter in Response to the Department of Education’s Dear Colleague Letter Regarding Requirements and Responsibilities for Third-Party Servicers and Institutions

In a letter, the Student Borrower Protection Center (SBPC) responds to the Department of Education’s (ED) opportunity to comment on its February 2023 revision to guidance for institutions that contract with third-party servicers to administer any aspect of the institution’s participation in the Title IV program. SBPC’s letter notes that the revised guidance makes several key changes that will help remedy the broken status quo surrounding third-party servicer oversight, restore the clear intent of ED’s regulations on the topic, and better protect students. In addition, SBPC makes several recommendations to strengthen the revised guidance.


Read the letter: Letter in Response to the Department of Education’s Request for Comments on its Dear Colleague Letter Regarding Requirements and Responsibilities for Third-Party Servicers and Institutions

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