This memo explores how to fully remedy the administrative failures and servicer misconduct around Income-Driven Repayment (IDR), the federal government must include borrower time in bankruptcy forbearance. An IDR policy that does not recognize that servicers and the Department misguided borrowers into entering years of unnecessary forbearance, potentially engaging in unlawful discrimination in the process, falls short.
Read the Memo: Borrower Voices on the Incomplete Promise of Relief through IDR: Bankruptcy Forbearance