Consumer Financial Protection Bureau
Staying on track while giving back
A government report analyzing complaints from student loan borrowers pursuing Public Service Loan Forgiveness, but who are knocked off track by servicing failures.
The Century Foundation
Student Loan Borrower Relief Hiding in Plain Sight
A report detailing ways to improve the Public Service Loan Forgiveness program.
Data Shows 99% Of Applicants For A Student Loan Forgiveness Program Were Denied
An interview highlighting the government’s failure to support borrowers working toward Public Service Loan Forgiveness.
Government Accountability Office
Education Needs to Provide Better Information for the Loan Servicer and Borrowers
A federal government watchdog report flagging the Department of Education’s failure to direct servicers to provide student loan borrowers accurate and consistent information regarding the Public Service Loan Forgiveness program.
American Federation of Teachers
Teachers sue Navient on behalf of America’s public service workers
“Rather than promoting the availability of the federal Public Service Loan Forgiveness program, which eliminates remaining debt for teachers, nurses, first responders, social workers, and others after 10 years if conditions are met, Navient recommended forbearance and other less-effective remedies to those seeking debt relief.”