Consumer Financial Protection Bureau
A government report analyzing complaints from student loan borrowers pursuing Public Service Loan Forgiveness, but who are knocked off track by servicing failures.
The Century Foundation
A report detailing ways to improve the Public Service Loan Forgiveness program.
An interview highlighting the government’s failure to support borrowers working toward Public Service Loan Forgiveness.
Government Accountability Office
A federal government watchdog report flagging the Department of Education’s failure to direct servicers to provide student loan borrowers accurate and consistent information regarding the Public Service Loan Forgiveness program.
American Federation of Teachers
“Rather than promoting the availability of the federal Public Service Loan Forgiveness program, which eliminates remaining debt for teachers, nurses, first responders, social workers, and others after 10 years if conditions are met, Navient recommended forbearance and other less-effective remedies to those seeking debt relief.”