SBPC and NCLC Demand Department of Education Implement Fixes to CARES Act Implementation

In a letter sent to Department of Education Secretary Betsy DeVos, the SBPC, and the National Consumer Law Center (NCLC), urges her to take swift action to mitigate borrower harm from poor implementation of the CARES Act. 

The organizations call on Secretary DeVos to use her authority to expand protections for student loan borrowers during the coronavirus pandemic and comes as borrowers have reported widespread servicing breakdowns when seeking to access these protections. 


Read: Letter to Department of Education Secretary Betsy DeVos