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The Problem

October 9, 2015 | A Student Loan System Stacked Against the Borrower

“In the aftermath of the financial crisis, we learned repeatedly about dubious practices among mortgage servicing companies that made it harder for homeowners trying to repay or renegotiate their loans. Now, similar horror stories are emerging about the companies servicing student loans.”

October 23, 2017 | Student Loans: Here Are Major Complaints Borrowers Reported to a Federal Watchdog

“Student loan borrowers’ complaints to a federal watchdog suggest that some are having more problems dealing with their lenders or loan servicers than they are with making repayments.”

July 25, 2017 | Student Loan Borrowers, Herded into Default, Face a Relentless Collector: the U.S.

“There is an uncanny resemblance between the foreclosure crisis and our student default dilemma…”

August 28, 2018 | The Trump Administration’s Scandalous Handling of Student Loans

“There is, however, something particularly heinous about allowing people who took on student loans and other debt to get through college to get victimized by the financial services sector.”

September 7, 2017 | Debt Trap: How the Student Loan Industry Fails Young Americans

“‘Any time you have billions of dollars at issue in play, the potential is there for bad actors to exploit that, to take advantage of consumers,’ Washington Attorney General Bob Ferguson told Fusion. ‘These guys weren’t playing by the rules. Frankly, that pisses me off…'”

June 28, 2016 Who Got Rich Off the Student Debt Crisis

“Today, just about everyone involved in the student loan industry makes money off students – the banks, private investors, even the federal government.”

September 2018 The Incredible, Rage-Inducing Inside Story of America’s Student Debt Machine

“The most important thing to remember” about the federal student loan program, is borrowers are not the customer. Borrowers are the product.”

June 17, 2015This Is How Much Your Student Debt Will Actually Cost You Over the Course of Your Lifetime

“People who have taken on student debt may not be able to take advantage of certain opportunities which could lead eventually to a higher income. They have less freedom and ability to take on risk…”

November 20, 2018AP Exclusive: Gov’t Questions Unfair Student Loan Practices

“One of the nation’s largest student loan servicing companies may have driven tens of thousands of borrowers struggling with their debts into higher-cost repayment plans.”

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