Press Releases

The Student Borrower Protection Center (SBPC), the U.S. Public Interest Research Group (U.S. PIRG), and Consumer Action released recommendations on Friday for the Consumer Financial Protection Bureau (CFPB) to enhance its consumer complaint tool to protect borrowers during the coronavirus (COVID-19) pandemic.

The Student Borrower Protection Center (SBPC) and Americans for Financial Reform (AFR) sent a letter to the Board of Directors of Navient Corporation urging the company’s board to halt dividends and stock buybacks, pause planned compensation for itself and the company’s managers, and focus on investing in customer service infrastructure...

Today, a coalition of over 40 consumer advocacy organizations sent a letter to the Congressional Oversight Commission established to oversee CARES Act implementation calling for aggressive monitoring of funds going to for-profit schools.

Decision to halt lawsuits follows SBPC’s calls for action and scrutiny of industry debt collection tactics.

California’s actions to hold PHEAA accountable for handling of federal TEACH grant comes amid an unprecedented campaign by the Trump Administration to block oversight by state regulators.

Today the Student Borrower Protection Center (SBPC) and Americans for Financial Reform (AFR) sent letters to one dozen large private student lenders urging the companies to take steps to mitigate borrower harm caused by the economic fallout of the coronavirus.

Today Student Borrower Protection Center Executive Director and former CFPB Student Loan Ombudsman Seth Frotman issued the following statement on how the CARES Act fails to deliver critical relief for student loan borrowers.

As Americans face the economic fallout from the coronavirus, the American Federation of Teachers (AFT) and the Student Borrower Protection Center (SBPC) today sent letters to government and industry leaders across the student loan system demanding action to protect student loan borrowers during this nationwide crisis. The organizations sent letters...

Student Borrower Protection Center Executive Director and former CFPB Student Loan Ombudsman Seth Frotman released the following statement on Washington's plan to send checks directly to American families as part of a $1 trillion stimulus package in response to the coronavirus crisis.

Student Borrower Protection Center Executive Director and former CFPB Student Loan Ombudsman Seth Frotman released the following statement on the lawsuit announced today by the National Consumer Law Center and Justice Catalyst Law against Maximus, Inc.