Advocacy

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Borrower Voices on the Incomplete Promise of Relief through IDR: Deferments after 2013

This memo addresses how the federal government’s proposal for remedying the failures of Income-Driven Repayment (IDR) only partially addresses borrower struggles with being steered into deferment before and after 2013.

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Borrower Voices on the Incomplete Promise of Relief through IDR: Missing and Inaccurate Loan Payment Histories

This memo details how the Administration's remedy to the failures of Income-Driven Repayment (IDR)—an IDR Account Adjustment—is predicated on the myth that borrowers have full and accurate payment history records.

Advocates Sound Alarm on Industry’s Implementation of Changes to IDR

The SBPC, National Consumer Law Center, Student Debt Crisis Center, and Center for Responsible Lending wrote to the Education Finance Council, National Council of Higher Education Resources, and Student Loan Servicing Alliance regarding recently announced to income-driven repayment.

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Borrower Voices on the Incomplete Promise of Relief through IDR: Recertification

This memo lays out how unwieldy Income-Driven Repayment (IDR) requirements such as annual recertification contribute to blocking borrowers from accessing relief.

Advocates Call on CFPB to Eliminate the Junk Fees Harming Students

The SBPC and the U.S. PIRG Education Fund call on the CFPB to use its broad authorities over enforcement, supervision, and regulation in the consumer financial services marketplace to investigate and eradicate junk fees.

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Older Borrower Voices on the Incomplete Promise of Relief through IDR

This memo highlights how an Income-Driven Repayment (IDR) fix will only provide relief to older borrowers with decades-old loans if it provides credit towards relief for time in default, forbearance, and deferment.

Purdue Must Stop Illegally Profiting at Students’ Expense—or Risk Losing its Access to the Federal Financial Faucet

In a letter to the Department of Education, the SBPC exposes how Purdue University’s notorious “Back-A-Boiler” private student loan program puts students at risk and flagrantly violates the law.

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PHEAA Borrower Voices on the Incomplete Promise of Relief through IDR

This memo details how borrowers such as those whose loans have been serviced by the Pennsylvania Higher Education Assistance Agency (PHEAA), also known as AES and FedLoan Servicing, will still be left behind if fixes to Income-Driven Repayment (IDR) do not provide credit towards loan forgiveness for borrowers’ time in...

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Nelnet Borrower Voices on the Incomplete Promise of Relief through IDR

This memo describes how borrowers whose loans are serviced by Nelnet have suffered from the industry's harmful practices, in particular when it comes to Income-Driven Repayment (IDR) options.

February 18, 2022

One Door Closes & Others Remain: Institutional Loans and the 90/10 Formula

In connection with the second session of ED's negotiated rulemaking on the 90/10 rule and Institutional and Programmatic Eligibility, the Center for Responsible Lending, and the SBPC sent a memo to ED warning about the risks of counting institutional loans a revenue.

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