Media

Advocacy organization calls on congress, regulators to crack down on consumer lenders’ use of education data, warns of fair lending abuses.

The U.S. Department of Education and the CFPB need to act on campus debit cards.

New interagency agreement fails to restart supervision of Education Department contractors.

Every day, consumer reporting companies across the country collect information and produce reports about hundreds of millions of Americans. These reports are provided to or bought by other companies and used to determine access to credit, employment, housing, insurance, and more. The information contained in the reports significantly impacts millions...

As reports of widespread servicing breakdowns leading to significant borrower harm continue to emerge, it is critical that we examine the disparity in loan performance between borrowers of color in comparison to their white peers, the role of student loan servicers in exacerbating these outcomes, and the federal inaction that...

Student Loan Giant Accused of Cheating Public Service Workers Moves to Block Montana Legal Services Program from Advocating for Low-Income Borrowers’ Rights HELENA, MT — This week, student loan servicer Pennsylvania Higher Education Assistance Agency (PHEAA), also known as FedLoan Servicing, urged the Montana Supreme Court to reject a brief...

For too long, the student loan industry has sought to sell judges on exotic legal theories to absolve these companies of the consequences of their abuses and deny borrowers their day in court. Today’s amicus brief, co-authored with Montana Legal Services and National Consumer Law Center, is the most recent...

H.R. 4545, H.R. 5287, and H.R. 5294 create the protections and increase accountability that the millions of Americans who receive a student loan bill each month deserve.

Although student loans are the second-largest class of consumer debt, borrowers are armed with fewer rights and protections than consumers with mortgages, credit cards, or nearly any other type of debt. 

While policymakers strengthened consumer protections for most credit products in the wake of the financial crisis, the rights of student loan borrowers continue to lag far behind. At every step of the lending and repayment process, 44.7 million American student loan borrowers still lack the same basic rights enjoyed by...