After three-and-a-half years, payments on federal student loans are set to resume. In the years while payments have been shut off, President Biden has begun to take critical steps to improve the student loan safety net—in particular, committing to improving many of the broken cancellation programs. As a result, millions of federal student loan borrowers are eligible for relief. However, too many of those borrowers are still waiting for that relief to be delivered. This fall, servicers are set to send bills to millions of borrowers who should have those debts cancelled. 

On Thursday, October 5, Student Borrower Protection Center hosted a set of virtual panels, Delivering Distress: Are Student Loan Companies Cheating Borrowers Out of their Rights

This event and its accompanying paper series examine the different categories of borrowers and the harm—both legal and financial—that they will face when servicers begin collecting on these loans that should no longer exist.


Moderator:
Danielle Douglas-Gabriel, The Washington Post

Panelists:

  • Eileen Connor, Project on Predatory Student Lending
  • Chris Goff, American Federation of Teachers
  • Persis Yu, Student Borrower Protection Center

Moderator:
Michael Stratford, POLITICO

Panelists:

  • Winston Berkman-Breen, Student Borrower Protection Center
  • Jonathan Glater, UC Berkeley Law
  • Emily Kalanithi, California Department of Justice
  • Kyra Taylor, National Consumer Law Center

Watch the Panel Series: https://youtu.be/j6m5whcWQpE?si=cOPAsgBg0Q8LpYVH

Read the Full Report: Delivering Distress: How Student Loan Companies Cheat Borrowers Out of Their Rights