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Social Security


  • Press Releases
    Oct 20, 2026

    NYC Proposes Rule Banning AI Chatbot Abuses

    Citing new research from Protect Borrowers and Columbia Law School’s Center for Law and the Economy, New York City Department of Consumer and Worker Protection moves to ban doom loops and other abuses.

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  • Press Releases
    Oct 15, 2026

    Advocates Slam Secret Trump Plan to Eject Federal Student Aid Office from the Education Department, Demand Action to Protect Borrowers

    Today, The Washington Sun reported a secret plan by the U.S. Department of Education to eject the Office of Federal Student Aid, establishing the government’s scandal-plagued student loan arm as a new, independent federal agency.

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  • Press Releases
    Oct 14, 2026

    Colorado Elected Officials, Community Members, and Local Leaders Discuss Debt and Affordability Crisis, Offer State-Level Solutions

    Speakers addressed rising student, credit card, auto, and medical debt and highlighted a medical debt bill moving through the Colorado legislature.

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  • Oct 14, 2026

    Fact Sheet: Affordability in Denver, Colorado

    The fact sheet includes data on student loan, credit card, and auto debt for borrowers in the Denver metropolitan area of Colorado.

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  • Fact Sheets
    Oct 14, 2026

    Snapshot of Coloradans’ Debts: As Costs Climb, Families Struggle with Record Levels of Credit Card, Student Loan, Auto Loan, and Utility Debt

    See our fact sheets and reports on household debt in Colorado.

    More


  • Letters & Memos
    Oct 14, 2026

    Letter to Secretary Bessent Demanding Audit of Defaulted Student Loan Portfolio

    Protect Borrowers, Project on Predatory Student Lending, and The Debt Collection Lab at Princeton University sent a letter to Sec. Bessent demanding a full audit of the more than 9 million student loan borrowers currently in default.

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  • Blogs
    Oct 14, 2026

    The Missing Data Behind the Default Cliff

    Read Part 3 of our series examining the shadow network of vendors that control the federal student loan market and the role they play in driving student loan defaults.

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  • Blogs
    Oct 13, 2026

    Deflection & Doom Loops: The Hollowing Out of Customer Service

    How decades of cost-cutting, outsourcing, and automation left customers stranded with AI chatbots, and what we can do about it.

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  • Press Releases
    Oct 13, 2026

    Many AI Customer Service Chatbots May Already Break the Law, Former Regulators Warn

    A new joint issue brief urges state enforcers and private plaintiffs to use existing law against chatbots that give wrong answers, trap customers in “doom loops,” or fail to fix problems.

    More


  • Reports
    Oct 13, 2026

    The Legal Risks Posed by AI Chatbots: Unfair and Deceptive Practices and Other Authorities

    Former regulators warn in joint issue brief that many AI customer service chatbots may already break the law and urge state enforcers and private plaintiffs to use existing law against chatbots that give wrong answers, trap customers in “doom loops,” or fail to fix problems.

    More


  • Blogs
    Oct 8, 2026

    Law Enforcement, Democracy, and America’s Mayor

    Why the POWER Act can deliver in ways that government alone never will.

    More


  • Press Releases
    Oct 8, 2026

    Mayor Mamdani’s First Major Bill Lets Working-Class New Yorkers Take Predatory Companies to Court Themselves

    The POWER Act will allow tenants, workers, consumers, and small businesses to sue over unfair, deceptive, and abusive practices.

    More


  • Press Releases
    Oct 7, 2026

    New Report Reveals Massive Student Loan Cancellation “Tax Bomb” Could Hit 3 Million Americans Over Next Decade, Doubling or Even Tripling Families’ Tax Bills in  Next Tax Year Alone

    Analysis shows borrowers in the south will see the largest tax increases.

    More


  • Blogs
    Oct 7, 2026

    Trump’s One Big Beautiful Bill Left A “Tax Bomb” for Families Who Earn Student Debt Relief. Congress Can Still Fix This.

    Over the next decade, 2 to 3 million Americans who earn student debt cancellation after making payments for 20+ years could be hit with a massive tax bill.

    More


  • Reports
    Oct 7, 2026

    Fleeced at the Finish Line: The Tax Bomb Coming for IDR Borrowers

    Starting in the 2026 tax year, federal student loan borrowers enrolled in an Income-Driven Repayment plan could be forced to pay federal income tax on their cancelled debt. These tax changes equate to a massive “tax bomb” that will force families to pay as much as an additional $12,000 in federal taxes and will hit between 2 and 3 million Americans over the next 10 years.

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  • Blogs
    Oct 1, 2026

    Families Are Drowning in Medical Debt

    As midterm elections put medical debt relief on the ballot, state lawmakers aren’t waiting for Washington to act.

    More


  • Press Releases
    Sep 29, 2026

    Report: 52 Cents of Every Dollar of Workers’ Income Gains Goes Straight to Debt Payments, as Debt Grows 8x Faster than Take-Home Pay

    New analysis of consumer credit data finds debt payments now claim 10 percent of household after-tax income; Real debt payments have increased by nearly 15 percent in three years.

    More


  • Press Releases
    Sep 28, 2026

    Campaign for California Borrower Rights Applauds Little Hoover Commission Recommendations to Combat Institutional Debt Crisis, Echoes Calls From Advocates to Increase Transparency, Consumer Protections and Rein In Harmful Debt Collection Practices Across California Colleges

    Initial recommendations include calls for California colleges to end use of enrollment holds that keep students from completing their college education, halt use of state tax refund offset and increase transparency.

    More


  • Press Releases
    Sep 26, 2026

    Scranton Community Members Lambast Congress for Failing to Take Action on Affordability

    Northeastern Pennsylvania community members gathered at “The Affordable Coffee Press,” a panel discussion featuring stories and Pennsylvania data about the growing affordability crisis.

    More


  • Fact Sheets
    Sep 26, 2026

    Snapshot of Pennsylvanians’ Debts: As Costs Climb, Families Struggle with Record Levels of Credit Card, Student Loan, Auto Loan, and Utility Debt

    See our fact sheets and reports on household debt in Pennsylvania.

    More

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