Media Type: News Clips

Student-loan servicer’s ‘Kafkaesque’ customer service kept borrowers in debt, suit claims

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A major student-loan company is being sued over claims it mismanaged 8 million borrowers’ accounts, blocking them from lower payments and debt relief

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Appeals Court Blocks Biden’s Student Loan Repayment Plan, Causing Uncertainty

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Millions of student-loan borrowers face ‘chaos’ after court blocks Biden debt-relief plan

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IT Staffing Agency Traps Tech Workers in Their Jobs, Federal Suit AllegesLong-embattled 2U declares bankruptcy

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Nearly 20 million people who owe student loans are not making payments

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Student loan borrowers can slash their monthly payments — for now. Here’s what to know

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The Education Department will transfer some student loan borrowers to a different servicer. Here’s what you need to know

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U.S. Senate committee critical of MOHELA after widespread complaints

The hearing follows an explosive investigative report by the Student Borrower Protection Center (SBPC) and the American Federation of Teachers alleging four in 10 people with a loan serviced by MOHELA have been impacted by servicing failures.

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Oregon borrowers, consumer advocates call for more accountability among student loan servicers

Mike Pierce of the Student Borrower Protection Center agreed that more accountability is needed, noting the federal government relies heavily on private contractors to service federal loans.

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