In a report, SBPC, the U.S. Public Interest Research Group (U.S. PIRG), and Consumer Action outline key steps the CFPB can take to expand and enhance its complaint tool, including the agency’s public complaint database.
The report outlines key steps the CFPB can take to expand and enhance its complaint tool, including the agency’s public complaint database. While these changes are urgently needed to support consumers during the pandemic, they would also serve the added benefit of providing long-term protections and support for consumers.
Read the Report: Putting Consumers First: The Missing Voice in the CFPB’s Coronavirus Response
Read the Press Release: Americans Need Stronger Consumer Protections During Coronavirus Pandemic