Letters & Memos

Jun 2, 2022

Borrower Voices on the Incomplete Promise of Relief through IDR: Bankruptcy Forbearance

This memo explores how to fully remedy the administrative failures and servicer misconduct around IDR.

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May 19, 2022

Borrower Voices on the Incomplete Promise of Relief through IDR: Deferments after 2013

This memo addresses how the federal government’s proposal for remedying the failures of IDR only partially addresses borrower struggles with being steered into deferment before and after 2013.

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Letters & Memos

May 4, 2022

Borrower Voices on the Incomplete Promise of Relief through IDR: Missing and Inaccurate Loan Payment Histories

This memo details how the Administration’s remedy to the failures of Income-Driven Repayment (IDR)—an IDR Account Adjustment—is predicated on the myth that borrowers have full and accurate payment history records.

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Letters & Memos

May 2, 2022

Advocates Sound Alarm on Industry’s Implementation of Changes to IDR

The SBPC, National Consumer Law Center, Student Debt Crisis Center, and Center for Responsible Lending wrote to the Education Finance Council, National Council of Higher Education Resources, and Student Loan Servicing Alliance regarding recently announced to income-driven repayment.

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Letters & Memos

May 1, 2022

Memo: Transcript and diploma withholding

States have an opportunity to ban transcript and diploma withholding at academic institutions, allowing students to access documentation of their earned credits and move forward with their educations and careers.

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Letters & Memos

Apr 22, 2022

Borrower Voices on the Incomplete Promise of Relief through IDR: Recertification

This memo lays out how unwieldy Income-Driven Repayment (IDR) requirements such as annual recertification contribute to blocking borrowers from accessing relief.

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Letters & Memos

Apr 11, 2022

Advocates Call on CFPB to Eliminate the Junk Fees Harming Students

SBPC and the U.S. PIRG Education Fund call on the CFPB to use its broad authorities over enforcement, supervision, and regulation in the consumer financial services marketplace to investigate and eradicate junk fees.

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Letters & Memos

Apr 6, 2022

Older Borrower Voices on the Incomplete Promise of Relief through IDR

This memo highlights how an Income-Driven Repayment (IDR) fix will only provide relief to older borrowers with decades-old loans if it provides credit towards relief for time in default, forbearance, and deferment.

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Letters & Memos

Mar 31, 2022

Purdue Must Stop Illegally Profiting at Students’ Expense—or Risk Losing its Access to the Federal Financial Faucet

In a letter to the Department of Education, the SBPC exposes how Purdue University’s notorious “Back-A-Boiler” private student loan program puts students at risk and flagrantly violates the law.

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Letters & Memos

Mar 30, 2022

PHEAA Borrower Voices on the Incomplete Promise of Relief through IDR

This memo details how borrowers such as those whose loans have been serviced by the Pennsylvania Higher Education Assistance Agency (PHEAA), also known as AES and FedLoan Servicing, will still be left behind if fixes to Income-Driven Repayment (IDR) do not provide credit towards loan forgiveness for borrowers’ time in default, forbearance, and deferment.

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Letters & Memos

Borrower Voices on the Incomplete Promise of Relief through IDR: Bankruptcy Forbearance

Borrower Voices on the Incomplete Promise of Relief through IDR: Deferments after 2013

Borrower Voices on the Incomplete Promise of Relief through IDR: Missing and Inaccurate Loan Payment Histories

Advocates Sound Alarm on Industry’s Implementation of Changes to IDR

Memo: Transcript and diploma withholding

Borrower Voices on the Incomplete Promise of Relief through IDR: Recertification

Advocates Call on CFPB to Eliminate the Junk Fees Harming Students

Older Borrower Voices on the Incomplete Promise of Relief through IDR

Purdue Must Stop Illegally Profiting at Students’ Expense—or Risk Losing its Access to the Federal Financial Faucet

PHEAA Borrower Voices on the Incomplete Promise of Relief through IDR

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