In an issue brief, the SBPC, U.S. PIRG, and Consumer Action outline key steps the CFPB can take to expand and enhance its complaint tool, including the agency’s public complaint database.
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In an issue brief, the SBPC, outlines the gaps in knowledge of the private student loan market, the harms those gaps induce, and the specific steps that the CFPB needs to take to address them.
In an issue brief, the SBPC shows how private student loan collection practices are harming borrowers across the country — with a spotlight on Maryland borrowers.
The SBPC’s analysis of fintech and banking products uncovered cases where a prospective borrower may be hit with thousands of dollars in additional credit costs if he or she attended a community college, an Historically Black College or University (HBCU), or an Hispanic-Serving Institution (HSI).
This report details the SBPC and the American Federation of Teacher’s joint investigation into allegations of rampant mismanagement and industry abuses undermining the federal Public Service Loan Forgiveness (PSLF) program.
This report documents the widespread abuses across the student loan industry, as described by more than 13,000 student loan borrowers who submitted complaints to the federal CFPB between September 1, 2017 and December 11, 2018.