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Social Security


  • News Clips
    Jul 12, 2021

    One of the Nation’s Biggest Student Loan Servicers is Pulling Out. Where Does that Leave Borrowers?

    Seth Frotman, executive director of the Student Borrower Protection Center, said that as payment processing is ramped back up, all borrowers, regardless of their servicer, need to take steps to protect themselves. “Requesting a copy of their payment history, downloading whatever they can from their account, and making sure that their contact information is up to date,” Frotman said.

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  • Blogs
    Jul 9, 2021

    Borrowers Need the Department of Education to Answer These 14 Key Questions and Many More as PHEAA Exits Federal Student Loan Servicing

    The embattled student loan giant known as PHEAA announced that it intends to exit its role as a federal student loan servicer. Here are just 14 of the many questions that demand immediate answers from PHEAA and the Department of Education.

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  • News Clips
    Jul 9, 2021

    Student-loan Giant That Manages Public Service Loan Forgiveness Will Stop Servicing Federal Loans

    The controversial organization that for years has been public servants’ main point of contact in accessing student-loan forgiveness will no longer be servicing federal student loans at the end of this year.

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  • Press Releases
    Jul 8, 2021

    SBPC Statement on PHEAA Terminating Role as Top Federal Student Loan Servicer

    Today, the student loan servicer Pennsylvania Higher Education Assistance Agency (PHEAA), also known as FedLoan Servicing, announced that it would no longer continue to serve as the top loan servicer for the U.S. Department of Education.

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  • News Clips
    Jul 8, 2021

    FedLoan, a Handler of Millions of Federal Student Loans, Won’t Renew its Contract

    The pause on payments and interest could expire in less than three months — as soon as Sept. 30. The millions of borrowers whose loans are overseen by FedLoan, including those in the Public Service Loan Forgiveness program, will have to be moved to a new servicer at the same time the machinery of payment processing is getting back up to speed.

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  • Blogs
    Jul 8, 2021

    New Data Show Alarming Racial Disparities for Student Loan Debt Collections

    Our analysis of new data uncovers stark racial disparities at the local level in student debt distress.

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  • Blogs
    Jul 6, 2021

    California Has the Opportunity To Protect Private Student Loan Borrowers in Every Corner of the State

    Right now, the 650,000 California student loan borrowers who owe more than $10 billion in private student loan debt remain vulnerable to this shocking range of harm and abuse if they fall behind. California legislators can change this.

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  • News Clips
    Jul 1, 2021

    Some Democrats Push Biden to Extend Student Loan Payment Pause

    “More time is essential to ensure that 40 million people aren’t thrown back into chaos and a really broken system,” Student Borrower Protection Center Executive Director Seth Frotman said. The center is a nonprofit focused on alleviating student debt.

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  • News Clips
    Jul 1, 2021

    For-Profit Coding School Sued Over Allegedly ‘Predatory’ Student Contracts

    Students attending the San Francisco-based online school from 2016 to 2018 took out ISAs from Make School and ISA provider Vemo Education. The ISAs involved Make School and Vemo providing funding to cover the cost of attendance in exchange for students paying a portion of their post-graduation salary.

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  • Comments
    Jul 1, 2021

    Comments from the Student Borrower Protection Center to the Department of Education re: Intent to Establish Negotiated Rulemaking Committee

    SBPC submitted a comment to ED outlining SBPC’s priorities to protect student loan borrowers and address the burden of student debt on families, communities, and the economy.

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  • Lawsuits
    Jul 1, 2021

    Lawsuit Against Coding Academy and ISA Provider Alleges Illegal Lending and Deceptive Practices

    47 former students sued Make School, Inc. an operator of a for-profit coding academy, and Vemo Education, Inc. the Income Share Agreement company, for jointly creating and offering a predatory, high-cost ISA to attend the academy.

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  • Press Releases
    Jul 1, 2021

    Income Share Agreement Provider, For-Profit School Operator Sued by Dozens of Former Students for Illegal Lending and Deceptive Practices

    A group of 47 former students announced a groundbreaking lawsuit against Make School, Inc., a venture capital-backed operator of a for-profit coding academy, and Vemo Education, Inc., the largest provider of a risky kind of private student loan known as an Income Share Agreement.

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  • News Clips
    Jun 30, 2021

    Borrowers With Student Debt ‘Regularly’ Got Wrong Information from Servicers, CFPB Finds

    President Joe Biden’s Education Department has begun the process of reforming the student-loan system. But new findings from an agency within his administration stressed the dire need to implement reforms.

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  • News Clips
    Jun 30, 2021

    Government Report Details ‘Widespread, Illegal Scheme’ by Student Loan Servicers

    A consumer advocate called for immediate action after a Consumer Financial Protection Bureau report this week flagged legal violations by student loan servicers that administer the Public Service Loan Forgiveness (PSLF) program.

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  • News Clips
    Jun 30, 2021

    Student-Loan Companies Gave Public Servants Wrong Information on Debt Forgiveness, Watchdog Says

    The CFPB’s report comes as the Biden administration is facing pressure to fix the challenges plaguing the PSLF program. Advocates called on the Department of Education to forgive the debt of public servants who have been repaying their loans for at least 10 years. Members of the military are, for example, just one group that’s struggled to access PSLF.

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  • News Clips
    Jun 29, 2021

    Report: Student Loan Servicers Frequently Harm Borrowers Seeking Public Service Loan Forgiveness

    A new report from the Consumer Financial Protection Bureau (CFPB) found that student loan servicers have engaged in systematic mismanagement of a key student loan forgiveness program, often providing misinformation or misrepresenting the rights and options of borrowers.

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  • Press Releases
    Jun 29, 2021

    Statement on Illegal Student Loan Industry Practices Plaguing Public Service Loan Forgiveness Revealed in New CFPB Report

    The CFPB, as part of its ongoing examination of student loan servicers, identified illegal practices that blocked access to Public Service Loan Forgiveness for public service workers with older federal loans made by banks and other private lenders. In response to this new evidence of widespread mismanagement and abuse in the scandal-plagued program.

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  • News Clips
    Jun 29, 2021

    Student Loan Servicers Fear 1-2 Punch From CFPB, Education Dept.

    Rohit Chopra, the CFPB’s first student loan ombudsman, will likely crack down on servicers once he is confirmed by the Senate to lead the bureau, observers say. Chopra is widely expected to tag-team servicers with his old boss, former CFPB Director Richard Cordray, who is now the chief operating officer of federal student aid in charge of the Education Department’s $1.7 trillion portfolio of loans.

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  • News Clips
    Jun 28, 2021

    Biden Under Pressure to Extend Student Loan Freeze, Cancel Debts

    Pressure is building on President Joe Biden to address the failures in the student loan system and cancel billions of dollars in debt before the pause on student loan payments expires at the end of September. Democrats and progressive organizations have warned that resuming student loan payments could blunt the economic recovery and are calling on Biden to provide ongoing relief to borrowers before federal student loan payments resume.

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  • News Clips
    Jun 28, 2021

    ‘We’re Going to Lose a Generation of Student-Loan Borrowers’: Pressure Mounts to Extend Payment Pause

    Advocates and members of Congress, including Democratic Senators Chuck Schumer and Elizabeth Warren, are urging the Biden administration to extend the payment pause, based on concerns that the student loan system isn’t ready logistically for payments to resume and that borrowers aren’t financially prepared — a recent survey of 23,000 borrowers by Student Debt Crisis, an advocacy group, found that nine in ten borrowers say they won’t be ready to restart payments on…

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