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Social Security


  • Blogs
    Sep 19, 2019

    Five Things We Learned About Navient’s Plot to Cheat Student Borrowers

    Yesterday, over the objections of Navient’s attorneys, a federal judge unsealed a trove of new documents revealing a years-long, coordinated effort by company executives to cheat student loan borrowers out of their rights.

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  • Press Releases
    Sep 18, 2019

    Statement by SBPC Executive Director Seth Frotman on New Evidence Revealing Navient Executives’ Plot to Cheat Borrowers

    Newly unsealed court documents reveal executives at the nation’s largest student loan company orchestrated a predatory scheme to place borrowers in high-cost repayment options to boost corporate profits. Reliance on these high-cost options, known as “forbearances,” resulted in more than $4 billion in unnecessary interest charges passed on to borrowers, according to lawsuits filed by federal and state enforcement officials.

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  • Testimony & Remarks
    Sep 10, 2019

    Testimony of Seth Frotman Before the United States Congress House Financial Services Committee

    We cannot continue to ignore the trillion-dollar blackhole in our financial markets. As it has done time and again, this Committee must act. 

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  • News Clips
    Sep 4, 2019

    CPAs: Action From Congress Needed To Help Reduce Student-debt Load

    State professional association says indebted clients are putting off saving for retirement and buying a home.

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  • News Clips
    Aug 29, 2019

    Advocates File Amicus Brief to Defend Students Against Navient Corporation

    New Jersey Citizen Action, The Center for Responsible Lending, the Student Borrower Protection Center the Pennsylvania Senior Law Center and the Lawyers’ Committee for Civil Rights Under Law filed an amicus brief in support of Pennsylvania’s lawsuit against Navient.

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  • Blogs
    Aug 29, 2019

    Supporting States in the Fight to Protect Borrowers

    A coalition of national and local non-profit organizations joined together in filing an amicus curie brief in support of the Pennsylvania Attorney General’s Office versus large student loan servicing company Navient.

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  • Press Releases
    Aug 19, 2019

    Trump Administration’s Selection of Industry Insider for Nation’s Student Loan Watchdog Heightens Urgency to Pass AB 376 to Protect California Student Loan Borrowers

    Trump Administration’s Selection of Industry Insider for Nation’s Student Loan Watchdog Heightens Urgency to Pass AB 376 to Protect California Student Loan Borrowers Recent Revolving-Door Hire is Further Proof Washington is Failing to Stand up for Borrowers The Trump Administration’s appointment on Friday of a student loan industry executive to serve as the nation’s top […]

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  • Press Releases
    Aug 16, 2019

    Statement from SBPC Executive Director Seth Frotman on Appointment of Industry Executive to Top Student Loan Watchdog Job

    Student Borrower Protection Center Executive Director and former CFPB student loan ombudsman Seth Frotman released the following statement on today’s announcement by the Bureau that student loan industry executive Robert G. Cameron will serve as the Bureau’s student loan ombudsman.

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  • Press Releases
    Aug 14, 2019

    Statement from SBPC Executive Director Seth Frotman on the Congressional Inquiry into Trump Administration Obstruction and Industry Abuses

    Student Borrower Protection Center Executive Director and former CFPB Student Loan Ombudsman Seth Frotman issued a statement on the congressional inquiry announced into the Trump Administration’s failure to protect student loan borrowers, including potential obstruction of justice by senior Trump Administration officials and abuses by the student loan servicing industry.

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  • Press Releases
    Aug 2, 2019

    Nation’s Top Student Loan Watchdog Post Remains Vacant 150 Days After CFPB Director Promised to “Quickly” Fill the Role

    Tomorrow marks one hundred fifty days since Consumer Financial Protection Bureau (CFPB) Director Kathy Kraninger committed to quickly filling the nation’s top student loan watchdog position—a role that has been vacant for almost a year. As student debt nears $1.6 trillion and predatory practices plague the market, the Student Borrower Protection Center (SBPC) and Americans for Financial Reform Education Fund (AFREF) are releasing a roundup of failures by the current CFPB Director to…

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  • News Clips
    Jul 28, 2019

    R.I. Student Loan Bill of Rights created

    Rhode Island now has a Student Loan Bill of Rights that sets standards for student loan servicing, prohibits predatory behavior and provides guidelines for protecting consumers’ rights.

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  • Blogs
    Jul 24, 2019

    Educational Redlining? The use of education data in underwriting could leave HBCU and MSI graduates in the dark

    Tomorrow, the House Financial Services Committee’s Fintech Task Force is holding a hearing on the use of alternative data to expand access to credit. It is critical that the Committee examine what I believe is a dangerous and discriminatory trend—the use of education data for determining creditworthiness under the guise of “innovation.”

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  • Letters & Memos
    Jul 18, 2019

    SBPC and SVA Urge Department of Education to Protect Service Members from Student Loan Abuses

    In a letter to Department of Education Secretary Betsy DeVos, the SBPC and Student Veterans of America (SVA), urges the Department of Education to abandon a policy intended to obstruct oversight by agencies charged with enforcing law that protect military borrowers including the Servicemembers Civil Relief Act (SCRA).

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  • Blogs
    Jul 16, 2019

    What Is “Credit”? AfterPay, Earnin’, and ISAs

    There’s good reason to think that some, if not all, ISAs involve a debt and are therefore “credit,” for various federal regulatory purposes. The most natural read of the statutes is that ISAs are credit and subject to the full panoply of federal consumer finance regulations. Certainly from a purposivist angle, ISAs are financing, and it’s hard to think that Congress was OK with discriminatory equity financing, but not discriminatory debt financing.

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  • News Clips
    Jul 12, 2019

    New Jersey passes ‘student borrower bill of rights’ in a bid to crack down on loan servicers

    The New Jersey legislature has passed a “student borrower bill of rights” that regulates companies that service student loans, part of a national trend as America deals with its $1.6 trillion student-debt crisis.

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  • News Clips
    Jul 2, 2019

    Student-loan servicer can’t use federal law to avoid lawsuit over alleged bad advice

    A federal appellate court has revived an Illinois woman’s case that claimed her student-loan servicer actively gave her bad advice on the best way to pay off her debt.

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  • News Clips
    Jun 28, 2019

    Lawmakers approve bill to protect student loan borrowers

    A bill that would create a “student loan bill of rights” to protect borrowers in Rhode Island is now heading to the governor’s desk.

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  • Blogs
    Jun 18, 2019

    Betsy DeVos Wants to Give a Free Pass to the Student Loan Company That Ripped Off 78,000 Servicemembers

    By Austin Evers and Seth Frotman | June 18, 2019 Last week, the U.S. Department of Education’s student lending arm, the Office of Federal Student Aid, radically changed the landscape of its planned billion-dollar contract to reshape student loan servicing in a move that tips the scales for Navient, one of the nation’s largest student […]

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  • News Clips
    Jun 10, 2019

    Maine Legislature passes ‘Student Loan Bill of Rights’

    Maine lawmakers have passed a “Student Loan Bill of Rights” aiming to protect borrowers. The Senate unanimously enacted the legislation Monday. Democratic Gov. Janet Mills has 10 days to act on the bill or let it go into law without her signature.

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  • News Clips
    Jun 9, 2019

    Lawmakers approve oversight for companies servicing student loans

    Retracing a step to help state residents get out from under a mountain of debt, now estimated at $43 billion.

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