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This joint report by The Century Foundation and Protect Borrowers reveals how President Trump’s affordability crisis is pushing millions of American families further into credit card debt. The report analyzes consumer credit panel data which shows that over 40 percent of U.S. adults (and roughly half of all active credit card holders) cannot afford to pay off their credit card bills each month, exposing them to sky-high interest rates.
A report from The Century Foundation and Protect Borrowers reveals that 111 million Americans are getting crushed by credit card bills with sky-high interest rates.
GAO report shows ED layoffs resulted in scaled back oversight of student loan servicers, increasing risks of servicing errors, less servicer accountability.
Bilt’s embrace of agentic AI to provide customer service highlights emerging risks, challenges for enforcement officials as borrowers allege doom-loops, detours, and dead-ends.
Protect Borrowers sent an urgent letter to the CFPB warning of the new “Bilt 2.0” credit card risks and the need for risk-based supervision. We also compiled a catalog of public reviews of Bilt 2.0 showcasing issues with missed rent and outrage with customer service.
See here to read Chris Hick’s March 11, 2026, testimony.