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Latest Work

  • Memo: Investigative Findings Related to California Colleges’ Continued Use of Unlawful Transcript Withholding Practices

    Protect Borrowers and The HERE Lab at the University of California, Merced released findings from a months-long investigation looking into the ongoing use of unlawful transcript withholding policies across California. The investigation found that despite this practice being prohibited for six years now, nearly ⅓ of public colleges and universities across the state continue to have policies that may subject students to unlawful transcript withholding.

    More

  • 2025 Protect Borrowers Highlights Report

    Check out our 2025 highlights!

    More

  • Fact Sheet: Los Angeles Borrowers Experience Economic Hardship Across Demographics Due to Impending Student Loan Default Crisis and Systemic Chaos

    The fact sheet includes data showing how borrowers in the Los Angeles metropolitan area of California are experiencing economic hardship on the precipice of the impending student loan default crisis.

    More

Latest Work

  • Memo: Investigative Findings Related to California Colleges’ Continued Use of Unlawful Transcript Withholding Practices

    Protect Borrowers and The HERE Lab at the University of California, Merced released findings from a months-long investigation looking into the ongoing use of unlawful transcript withholding policies across California. The investigation found that despite this practice being prohibited for six years now, nearly ⅓ of public colleges and universities across the state continue to have policies that may subject students to unlawful transcript withholding.

    More

  • 2025 Protect Borrowers Highlights Report

    Check out our 2025 highlights!

    More

  • Fact Sheet: Los Angeles Borrowers Experience Economic Hardship Across Demographics Due to Impending Student Loan Default Crisis and Systemic Chaos

    The fact sheet includes data showing how borrowers in the Los Angeles metropolitan area of California are experiencing economic hardship on the precipice of the impending student loan default crisis.

    More

Latest Work

  • Memo: Investigative Findings Related to California Colleges’ Continued Use of Unlawful Transcript Withholding Practices

    Protect Borrowers and The HERE Lab at the University of California, Merced released findings from a months-long investigation looking into the ongoing use of unlawful transcript withholding policies across California. The investigation found that despite this practice being prohibited for six years now, nearly ⅓ of public colleges and universities across the state continue to have policies that may subject students to unlawful transcript withholding.

    More

  • 2025 Protect Borrowers Highlights Report

    Check out our 2025 highlights!

    More

  • Fact Sheet: Los Angeles Borrowers Experience Economic Hardship Across Demographics Due to Impending Student Loan Default Crisis and Systemic Chaos

    The fact sheet includes data showing how borrowers in the Los Angeles metropolitan area of California are experiencing economic hardship on the precipice of the impending student loan default crisis.

    More

Latest Work

  • Memo: Investigative Findings Related to California Colleges’ Continued Use of Unlawful Transcript Withholding Practices

    Protect Borrowers and The HERE Lab at the University of California, Merced released findings from a months-long investigation looking into the ongoing use of unlawful transcript withholding policies across California. The investigation found that despite this practice being prohibited for six years now, nearly ⅓ of public colleges and universities across the state continue to have policies that may subject students to unlawful transcript withholding.

    More

  • 2025 Protect Borrowers Highlights Report

    Check out our 2025 highlights!

    More

  • Fact Sheet: Los Angeles Borrowers Experience Economic Hardship Across Demographics Due to Impending Student Loan Default Crisis and Systemic Chaos

    The fact sheet includes data showing how borrowers in the Los Angeles metropolitan area of California are experiencing economic hardship on the precipice of the impending student loan default crisis.

    More

Latest Work

  • Mar 30, 2023

    Comment in Response to the Department of Education’s Dear Colleague Letter Regarding Requirements and Responsibilities for Third-Party Servicers and Institutions

    In a comment, SBPC praises and offers certain recommendations to strengthen ED’s February 2023 letter revising guidance to institutions that contract with third-party servicers to administer any aspect of their participation in the Title IV program.

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  • Reports
    Mar 20, 2023

    Selling Out Students: A Case Study in Brand-Name Schools Partnering with For-Profit Scammers to Make a Buck

    This report exposes a scheme by the failed for-profit coding bootcamp Make School, Inc. and the private non-profit college Dominican University to drive hundreds of largely low-income students to each take on thousands of dollars of predatory private student loans and, for some, federal student loans.

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  • Mar 16, 2023

    Comment to the Department of Education Regarding the Incentive Compensation Ban and Bundled Services

    In a comment, SBPC outlines the various failures and harms that stem from ED’s “bundled services” loophole, and calls for its immediate recission.

    More


  • Advocacy, Letters
    Feb 17, 2023

    Letter in Response to the Department of Education’s Request for Information Regarding Higher Education Act Pooled Evaluation

    SBPC urges ED to conduct long-overdue scrutiny of the student loan system, study the effects of debt on borrowers’ lives, and provide basic but unknown facts about federal student lending.

    More

  • Feb 10, 2023

    Comment in Response to the Department of Education’s Notice of Proposed Rulemaking on Income-Driven Repayment

    SBPC comments on proposed changes to IDR, praising certain expansions of the protection while urging ED to go further and eliminate shortcomings likely to hurt those who are already financially vulnerable.

    More

  • Feb 10, 2023

    Comment to the Department of Education Regarding Low-Financial Value Programs

    SBPC calls on ED to use its existing authorities more robustly to weed out predatory courses of study.

    More


  • Advocacy, Memos/Issue Briefs
    Jan 27, 2023

    Defaulted Borrowers Must Be Included in the Income-Driven Repayment Account Adjustment

    This memo urges the U.S. Department of Education (ED) to reconsider its exclusion of periods of time in default from the one-time Income-Driven Repayment (IDR) Account Adjustment, which ED announced as a remedy for borrowers who have been steered into forbearance or otherwise knocked off course from IDR cancellation.

    More


  • Advocacy, Letters
    Jan 6, 2023

    Letter to the CFPB on the Supervision of Accenture

    In a letter, the Student Borrower Protection Center calls on the Consumer Financial Protection Bureau to wield authorities already at its disposal to initiate long-overdue supervision of Accenture Federal Services.

    More


  • Reports
    Dec 22, 2022

    2022 SBPC Highlights Report

    Check out our 2022 highlights!

    More


  • Reports
    Dec 15, 2022

    Collections Catastrophe: New Evidence Exposes Fundamental Failures of the Government’s Student Loan Collection Machine

    This report reveals that ED may be powerless to implement protections for defaulted borrowers as required by law, and that it struggled to end illegal garnishments during COVID for far longer and in much more profound ways than previously known.

    More

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