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  1. Resources & Litigation
  2. Letters/Memos

Letters & Memos


  • Letters & Memos
    Jun 3, 2019

    SBPC and Civil Rights Groups Urge CFPB to Root Out Discrimination in Student Loan Industry

    In a letter to CFPB Director Kathy Kraninger, SBPC and a wide range of civil rights organizations urge the CFPB to utilize its critical enforcement and supervision tools to protect borrowers from discrimination in the student loan industry.

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  • Letters & Memos
    May 16, 2019

    SBPC and Labor Unions Demand CFPB Crackdown on Illegal Practices that Deny Public Service Workers Access to Loan Forgiveness

    In a letter to CFPB Director Kathy Kraninger, the SBPC and labor unions, demand the CFPB utilize its authorities to protect student loan borrowers working in public service.

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  • Letters & Memos
    Jun 1, 2014

    2014 Letter from PHEAA to Sen. Alexander Documenting Servicing Failures by ACS

    This letter and attached documents identify widespread servicing failures connected to loans formerly serviced by ACS (a/k/a Xerox Education Services, a/k/a Conduent).

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  • Letters & Memos
    May 6, 2014

    PHEAA Documents on ACS Student Loan Servicing Failures

    Letter from PHEAA to Senator Lamar Alexander identifying widespread servicing failures connected to loans formerly serviced by ACS (a/k/a Xerox Education Services, a/k/a Conduent).

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